SHIPPING & RETURNS
Payment Methods
Stripe
In the online store, you have the option to pay using the Stripe payment solution.
More information about Stripe in English is available here.
Credit Card Payment
You can pay quickly and securely with a credit card in our online store.
PayPal
PayPal is available in more than 200 countries as a simple and secure payment method.
PayPal offers numerous advantages that make shopping easier and faster while keeping your financial information safe:
One email, one password. That’s all you need to pay or transfer money through PayPal. Your credit card can stay in your wallet.
You don’t need to deposit money into your PayPal account to make a payment. Simply link your credit card to your PayPal account once at the beginning.
PayPal is a globally recognized payment method, ensuring secure transactions, allowing you to pay for goods online in 26 different currencies.
Join PayPal and make payments more easily in the online store!
Delivery Methods, Delivery Fees
GLS Courier Service
The goods are delivered by GLS courier service.
More information: https://gls-group.eu/HU/hu/cimzetteknek-nyujtott-szolgaltatasok
The cost of this delivery method is gross 1590 HUF.
Packeta Pickup Point
We offer the possibility of home delivery, delivery to a pickup point, or delivery to a Z-BOX. Packages are usually delivered the next day. You can pick it up at your convenience, and it only takes a few seconds.
More information: https://www.packeta.hu/csomagatvetel
Pickup points: https://www.packeta.hu/atvevohelyek
The cost of this delivery method is gross 990 HUF.
MPL Courier Service
A convenient and simple package pickup option. You can pay by credit card or cash.
Delivery can be requested to your home address or even your workplace. Nationwide coverage.
Two delivery attempts are included in the base fee for the MPL Business Package.
More information: https://www.posta.hu/kuldemeny_erkezese/haznal_torteno_csomagkezbesites
The cost of this delivery method is gross 3990 HUF.
Fulfillment Deadline
The general fulfillment deadline for an order is a maximum of 30 days from the confirmation of the order. If the Seller is delayed, the Buyer is entitled to set an additional deadline. If the Seller does not fulfill the order within this additional deadline, the Buyer is entitled to withdraw from the contract. If a specific delivery method has a different delivery deadline from the general fulfillment deadline, it will always be indicated.
Reservation of Rights, Retention of Ownership
If you have previously ordered goods but did not accept them upon delivery (excluding cases where you exercised your right of withdrawal) or if the goods were returned to the Seller marked as "not collected," the Seller may require advance payment of the purchase price and delivery costs before fulfilling the order.
The Seller may withhold the delivery of the goods until it is confirmed that the purchase price has been successfully paid using the electronic payment solution (including cases where the Buyer pays by bank transfer in their country's currency, and due to currency conversion, bank fees, or other costs, the Seller does not receive the full amount of the purchase price and shipping fee). If the full amount has not been paid, the Seller may request the Buyer to cover the remaining balance.
Sales Abroad
The Seller does not differentiate between Buyers using the website from within Hungary and those from within the European Union. Unless otherwise stated in these Terms and Conditions, the Seller ensures the delivery/pickup of ordered goods within Hungary.
For purchases outside Hungary, the provisions of these Terms and Conditions apply, provided that under the relevant regulation, a Buyer is considered a consumer if they are a citizen of an EU member state, have a residence in a member state, or a business established in a member state that purchases goods or services exclusively for end-use purposes within the European Union. A consumer is defined as a natural person acting outside the scope of their trade, business, craft, or profession.
The language of communication and purchases is primarily Hungarian, and the Seller is not obliged to communicate with the Buyer in the Buyer’s native language.
The Seller is not required to comply with non-contractual national legal requirements regarding the goods, such as labeling or sector-specific requirements, nor is the Seller obligated to inform the Buyer about such requirements.
Unless otherwise stated, the Seller applies Hungarian VAT to all goods.
The Buyer may exercise their rights under these Terms and Conditions.
When using an electronic payment solution, the payment is made in the currency specified by the Seller.
The Seller may withhold the delivery of the goods until it is confirmed that the full payment, including the purchase price and delivery fee, has been successfully completed using the electronic payment solution (including cases where the Buyer pays by bank transfer in their country’s currency and, due to currency conversion, bank fees, or other costs, the Seller does not receive the full amount of the purchase price and shipping fee). If the full amount has not been paid, the Seller may request the Buyer to cover the remaining balance.
The Seller ensures that non-Hungarian buyers have the same pickup options as Hungarian buyers.
If the Buyer is entitled under these Terms and Conditions to request delivery of the goods within Hungary or any other EU member state, non-Hungarian buyers may also request delivery using any shipping method specified in these Terms and Conditions.
If the Buyer is entitled under these Terms and Conditions to choose personal pickup from the Seller, non-Hungarian buyers may also use this option.
Additionally, the Buyer may request to arrange international shipping at their own expense. This option is not available to Hungarian Buyers.
The Seller fulfills the order after receiving the shipping fee. If the Buyer does not pay the shipping fee to the Seller or does not arrange their own shipping by the pre-agreed deadline, the Seller will terminate the contract and refund the prepaid purchase price to the Buyer.
Information regarding the consumer’s right of withdrawal, warranty rights, and product liability can be found in the Terms and Conditions.